|Q: What are
the BPI Sales Awards?
||A: The BPI is the British
Phonographic Industry, they are the industry body that verifies record
shipments and awards silver, gold and platinum discs. The BPI Sales
Awards section in UKChartsPlus lists every week which records have been
awarded silver, gold, platinum and multi-platinum status in the previous
|Q: Why do you call it a "newsletter"? Is it not a magazine?
||A: If we said
"Magazine", then most people would expect a glossy colourful
magazine, with advertisements, news, backgrounders, etc. The content of
such magazines is often influenced by the wishes of the advertisers. We
use the phrase "Newsletter", because
we provide factual information for our subscribers, without being
controlled by advertisers. UKChartsPlus contains facts, and facts only. No
ads - Just facts!
|Q: Will the Year End charts be published in UKChartsPlus?
||A: No, however, 2001 - 2012 are currently available to
view or download at this web site. Click
here for these. We hope to bring 2012's to our loyal subscribers
during mid March 2013, but due to spiralling costs, we may need to charge
non subscribers for these this year.
|Q: Do you publish any chart books?
||A: No, we don't. There are already three very good books about the UK charts and we don't
think that there is a need for a fourth. Click here
for links to the existing books.
|Q: Why don't you publish actual sales figures?
||A: Unfortunately, The Official UK Charts Company supplies that information only to the industry. They are not willing to provide that information to
|Q: How do I subscribe to UKChartsPlus?
||A: Click here to subscribe
|Q: How do I renew my UKChartsPlus subscription?
||A: Please use the PayPal buttons on the
"Subscribe" page and your subscription will automatically continue,
unless you specify otherwise. Click here to subscribe
|Q: Do you only accept PayPal for purchasing subscriptions
and back issues?
||A: No. If you would rather pay by sending a
cheque, please contact us
here and request further details. You can also pay by credit
card from by clicking the appropriate PayPal and look for the credit card
logos on the bottom left hand side of the page.
|Q: Why are there two versions or UKChartsPlus?
||A: The Top 200 Download Singles, Top 100 Download
Albums, The Big Top 40, Vinyl Albums Top 40, Indie Breaker Singles &
Albums Top 20s, YTD Singles & Albums Top 100, TV Airplay Top 40, NES
Albums and Index aren't required by everyone. If you would like to
receive these charts/features (which is only 48p per week more than an "Express"
Annual subscription), then purchase a "Full"
subscription, if not purchase an "Express"
subscription. Please check the following
table for full details and prices. Don't forget the "Easy Pay"
options available for our Quarterly subscriptions, helping you to spread
|Q: I've purchased an "Express"
subscription, but I want a "Full"
subscription - can I upgrade?
||A: Yes, you can. Simply use the upgrade
button which matches the duration of your subscription (ie 4 Week,
Quarterly or Annual) and you will receive the "Full"
issues going back to when you purchased your existing "Express"
subscription and remaining issues will be supplied as "Full"
issues. Click here for further
|Q: I am a subscriber, but I don't appear to have received
my copy of UKChartsPlus this week. What can I do?
||A: We try our best
to supply the week's issue on Wednesday evening or during the early hours
of Thursday morning, but on rare occasions, we have no option than to move
this to Thursday evenings. During the process of sending, we receive
a few "fail to send" messages from the recipient's ISP and will always
re-try (although if an e-mail account has reached capacity, our subsequent
messages will not get through until unwanted messages have been removed!).
Sometimes, the PDF will be delivered to your SPAM box in
error (outside our control!), so if you've checked this and still have no
From UKChartsPlus 532 (2nd November 2011), we will be
updating a page on the web site after the PDFs have been sent, so you know
if you've missed yours. To view the current status, please click